Frequently Asked Questions

What is my SSN used for?

GigBack requires access to your Social Security number to retrieve your tax transcripts and complete the refiling of your new tax returns. This information is typically redacted from original copies. If applicable, we will also need the Social Security numbers of your spouse and dependents.

Who qualifies for these tax credits?

Approximately 30 to 50+ million people are eligible, including individuals in the following categories:

  • Single Member LLCs
  • Independent Contractors
  • Sole Proprietors
  • Freelancers
  • Gig Workers
  • Beauty Industry Professionals
  • Construction Trades
  • Realtors
  • Uber/Lyft Drivers

If you fall into any of these groups, you may qualify for assistance.

What qualifies as a "Qualifying Event" for self-employed individuals who were unable to work?

If you are self-employed and unable to work due to any of the following, it may be considered a qualifying event:

  • You were diagnosed with COVID-19.
  • You had to care for a family member affected by COVID-19.
  • You were unable to go to work or telework due to COVID-19 restrictions.
  • Government shutdowns or mandates prevented you from working.
  • School or childcare closures impacted your ability to work.
  • You were required to quarantine.
  • You experienced symptoms related to COVID-19 that prevented you from working.

How Much Is The Processing Fee For Your Full Service, and When Do I Pay?

Our payment structure is divided into two separate parts. We require a 100% refundable deposit of $99.00 to initiate the process and we only collect the 20% service fee once credit is actually in your bank account.

Our Guarantee: If you do not receive your credit for any reason you will be reimbursed for any fee already paid.

Are There Any Deadlines for Claiming these Tax Credits?

Yes. The deadline for your 2021 amended tax return is April 15, 2025. This deadline applies to the period between April 1, 2021, and September 30, 2021.

What Required Documents Should I Submit?

We only require a Government Issued ID to verify identity!

When Will I Receive My Refund?

It can take up to three weeks for the IRS to acknowledge their acceptance of your claim and up to 20 weeks for the IRS to process your claim and issue your checks or direct deposit.

IRS is solely responsible for issuing refunds so we can not expedite or ensure any specific time frames.

Do I have to Repay the Funds I Receive? Are They Taxed?

This not a loan or grant. The funds you receive from these credits are a refund against the taxes you have already paid or owe.

This refund is non-taxable.

These tax credits are intended to compensate you for the income you have lost due to COVID-19.

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